Responsible Gaming
Gaming Should Be Fun, Not a Financial Solution
At BetVictor Online Pokies NZ, we're committed to promoting responsible gaming. Online pokies and casino games are forms of entertainment designed for enjoyment only. They should never be viewed as a way to earn money, pay bills, or solve financial problems. The house always has a mathematical advantage, and you should only gamble what you can afford to lose.
Age Verification
In New Zealand, you must be 18 years of age or older to participate in online gaming. We take age verification seriously and comply with all local gambling regulations. If you are under the legal gambling age, please do not access gaming services.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone you know, it may indicate a gambling problem:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying about the amount spent
- Neglecting family, work, or personal responsibilities due to gambling
- Borrowing money or getting into debt to gamble
- Feeling anxious, irritable, or depressed when unable to gamble
- Failed attempts to reduce or stop gambling
- Using gambling to escape problems or negative emotions
- Jeopardizing relationships, education, or career opportunities
Self-Help Tools & Responsible Gaming Features
Most reputable online gaming platforms offer tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe
- Loss Limits: Set a maximum amount you're willing to lose during a session or week
- Session Time Limits: Automatically log out after a set period of time
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've spent
- Self-Exclusion: Voluntarily exclude yourself from your account for a period you choose
- Account Closure: Permanently close your account if needed
We encourage you to use these tools to maintain control over your gaming activities.
Support Organizations & Resources
If you or someone you care about needs help with problem gambling, reach out to one of these reputable organizations:
New Zealand
- Problem Gambling Foundation (PGF): Free, confidential support and counselling services
Phone: 0800 664 262 | Website: www.pgf.nz - Gambling Helpline: 24/7 helpline operated by PGF
Phone: 0800 664 262
United Kingdom (for players accessing from UK)
- GamCare: Free gambling support and counselling
Website: www.gamcare.org.uk - GamStop: National self-exclusion scheme
Website: www.gamstop.co.uk
Australia (for regional players)
- Gambling Help Online: Confidential counselling and support
Website: www.gamblinghelponline.org.au
Other International Resources
- Canada - Responsible Gambling Council: www.responsiblegambling.org
- United States - National Council on Problem Gambling: www.ncpgambling.org
If You Need Help, Reach Out Today
There is no shame in seeking help. Problem gambling is a recognized health concern, and support is available. If you're struggling with gambling or worried about someone else, please contact the Problem Gambling Foundation on 0800 664 262 or visit their website at www.pgf.nz.
Help is confidential, free, and available 24/7. Take the first step towards recovery today.